About Aotea
New Zealand’s Most Trusted
Gift and Souvenir Provider
Launched in 1979, AoteaNZ has grown to be New Zealand’s largest tourist retailer with stores in Auckland, Rotorua, Christchurch and Queenstown, operating 365 days a year.
We’re proudly 100% New Zealand owned and operated, stocking a large range of quality original New Zealand made merchandise including New Zealand knitwear, jewellery, health products, Manuka honey, food products and New Zealand souvenirs.
Our staff is made up of trained professionals, well accustomed to providing a high level of service. Each member of our team carries extensive product knowledge, and many of our staff are bi-lingual, so they are better able to communicate with international tourists. We also have a dedicated English and Japanese website team to ensure a timely response to every query.
Why shop with AoteaNZ?
Our stores are quality accredited and certified.
AoteaNZ has been recognised as one of New Zealand's leading tourism businesses by being licensed to carry the Qualmark - New Zealand tourism’s official mark of quality. We also carry the Outbound Tourism Quality Service Certification - China's official mark of quality.
We have a trusted reputation in New Zealand.
Family owned and operated, we’ve upheld a trustworthy reputation as one of New Zealand’s largest tourism retail companies since 1979.
We offer easy shipping and delivery options.
AoteaNZ offers free shipping within New Zealand on all orders over NZ$50.00, and TAX FREE (New Zealand GST 15%) shopping when delivering outside of New Zealand.
Our staff are multi-lingual – so we speak your language.
It’s important to us that we can accommodate tourists and visitors from all cultures and countries. That’s why we currently employ 160 team members speaking a variety of languages including Japanese, Cantonese, Mandarin, Korean, German, French, Portuguese and Spanish.
Our quality products are New Zealand made.
AoteaNZ is the exclusive stockist of a number of 100% New Zealand made brands including knitwear, sportswear, apparel, accessories, jewellery, beauty, health, food, Manuka honey products and much more.
Browse through our New Zealand online store now.
While you’re in New Zealand, make sure you stop by one of our stores throughout New Zealand. You can also shop online – simply register with us to shop for gifts and products.
You can read more about our story, what we stand for, accreditations and guarantees, payment options and shipping, or simply contact us to speak to our helpful, multi-lingual team.
