Account Login Troubleshoot

Dear customers, we have recently rebuilt AoteaNZ.com from the ground up with the latest available technology. This will allow us to continue to grow and improve our systems and services throughout 2017, and provide you with improved website speeds, mobile optimisation, and up to date checkout/account security to better protect you and your information.

As a part of this process, we have migrated all your account information and order history into a new secure database. We have sent out activation emails your email address, which you can use to create a new password for your account our new system.

Please ensure that you have activated your account via. the account activation email:

If you haven't yet received your activation email, please check your deleted or spam folders, or contact our helpful support team and we will send you a new activation message.

We sincerely apologise for the inconvenience this may cause.