About Us

New Zealand’s Trusted Health, Beauty, Gifts Stores

Launched in 1979, Aotea New Zealand has grown to be New Zealand’s largest tourist retailer with stores in Auckland,RotoruaQueenstown and Lake Tekapo, operating 365 days a year.

We’re proudly 100% New Zealand owned and operated, stocking a wide range of quality products including New Zealand knitwear, jewellery, health products, Manuka Honey, food products and New Zealand gifts.

Our staff is made up of trained professionals, well accustomed to providing a high level of service. Each member of our team carries extensive product knowledge and many of our staff are bi-lingual, so they are able to communicate with international tourists. We also have a dedicated English, Japanese and Chinese Online Team to ensure a timely response to any query.

Why shop with Aotea New Zealand?

Our stores are quality accredited and certified

Aotea New Zealand Retail stores have been recognised as one of New Zealand's leading tourism businesses licensed to carry the Qualmark Registration (New Zealand Tourism’s official mark of quality). We also carry the Outbound Tourism Quality Service Certification - China's official mark of quality.

We have a trusted reputation in New Zealand

Family owned and operated, we’ve upheld a trustworthy reputation as one of New Zealand’s largest tourism retail companies since 1979.

We offer easy shipping and delivery options

TAX FREE (New Zealand GST 15%) shopping when delivering outside of New Zealand.

Our staff are multi-lingual – we speak in your language

It’s important to us that we can accommodate tourists and visitors from diverse cultures and countries. That’s why we currently employ 120 team members speaking in a variety of languages including Japanese, Cantonese, Mandarin, Korean, German, French, Portuguese and Spanish.

Our quality products are made in New Zealand

Aotea New Zealand deals with a number of New Zealand Made brands including knitwear, sportswear, apparel, accessories, jewellery, beauty, health, food, Manuka honey products and much more.

Browse through our New Zealand online store now

While you’re in New Zealand, make sure you stop by one of our stores in New Zealand. You can also shop online – simply register with us to shop for gifts and products.