Our Customers

At Aotea Gifts we recognise that for most of our customers their visit to New Zealand is the result of long term dreams. The experiences of New Zealand are different for every person.

Aotea Gifts has a wide range of unique local products which we can introduce to our customers with the stories of how and where they are made.

We aim to provide our customers with the experiences and understandings that nurture a lifetime relationship with the products of New Zealand as part of the Aotea Gifts Whanau.

Aotea Gifts - Happy Customers

I bought this comfy cashmere cardigan two months ago at this lovely souvenir shop by the waterfront. The texture is super soft and warm. I was truly impressed by the optimum service provided by the gentleman who speaks both English and Mandarin very well. Always inviting, helpful and professional :). Thanks a lot !


Such a great experience! The price was reasonable, the set out was good and the staff were amazing. The staff made the experience so much more fun and were so friendly and genuine. Definitely recommend this place! And the quality is great.


I would like to share my experience with this souvenir shop and tell you the story.
We lost our Kiwi plush before coming back to France last year, and I asked the souvenirs shop to send us back a plush by post. First of all they were really fast to answer us. The bank transfer was ok.
Until the French Postal office didn't find my place or maybe there was problem on the box... But the plush toy came back to Auckland! Then Aotea Souvenirs sent it back again the plush and we get it !!!
Thank you so much for your patience and your kindness.
The store is full of very nice things with really good quality. Don't hesitate to visit this store!
Thank you again;
I miss NZ and all this kind of nice people.
All the best.


I had a great experience at this store, the prices were reasonable and there were a variety of things to buy from. The staff of this store is very friendly and helping.


Best souvenir shop all over Auckland mainly becoz of its large size, wide product variety. you can just find all sort of NZ gifts here.


Large store with spacious aisles, well-displayed selection of quality souvenirs at reasonable prices and friendly, helpful staff.


This shop has a vast variety of interesting New Zealand souvenirs for tourists as well as locals.Gifts catering for every age bracket. And the window displays always seem to attract lots of attention.


Very nice shop, helpful staff and good value for money.


I have been looking for a pair of NZ made lamb skin gloves for quite some time but they were Chinese made everywhere. I came to the store without any hope but I found it!! The staff was very patient to help me trying different sizes and styles. Very friendly staff and outstanding services! Highly recommend!

Nice well stocked gift shop. They have lovely gifts and souvenirs, not only for tourists but locals will enjoy it too. Lovely staff. I bought my favourite hoodie here. I wear it everywhere so warm and cosy in winter.


Take the extra few minutes to walk a little further and find this HUGE gift shop with great deals! I posted a few pics of then but lots of "buy 3, get 1 free" and quality items. Plus free wifi!


Frankie was super friendly and the customer service was great.


Great range of quality items, and excellent customer service right in the heart of the city.


Great place to buy your souvenirs of Tekapo huge range of products, very good service.


The Manager was so friendly and helpful with information on our trip and our purchases. The store had varieties of merch and definietly stop over is recommended if you're in Lake Tekapo for souvenirs or gifts. Iam sure the Manger can help point you to all the local spots as well.


Great service provided by this gem gift shop, was fascinated by the service provided by one of your employee, was so helpful and patience.


Great service and lovely things


Very nice shop! Highly recommended! The shop is huge and has full range of souvenirs, beauty and health products. Good customer service as well! I definitely will come back shopping again.


Exceptional customer service from Kevin” I would highly recommend the gifts and souvenirs from his store . Friendly , Caring and goes out of his way to help a customer
They sell some of the most unique souvenirs !


I'd like to thank the staff at Aotea Gift for recommending Manuka honey as it is really helpful for my stomach and digestion. The staff in store are quite friendly and helpful finding what I need. I would recommend to everyone who travel in Queenstown.


Nice shop! It was really surprised to see the extensive product range in the shop. They got high-end luxury products with nice quality, also has a big range of general souvenirs. The staffs were very helpful and friendly. Will suggest friends to visit next time.


Was very pleased with my visit, they had lots of offers on products I was looking for which is great! Location was wonderful too and the staff gave me good recommendations of places to eat/ things to do in Queenstown.


If you want unique, good quality souvenirs and accessories , this is the best place you should go! way better than any other souvenir shops you can find in town. More interesting, attractive. Staffs were very helpful, I found a pair of earrings for my grandmother.


I was very happy with the choice of products when I visited this store, much more options then the surrounding stores and a cleaner environment too! I would chose to visit Aotea over other gift stores in the future.


I strongly recommend everyone to shop at Aotea Gifts Queenstown. I went there to buy some gifts for my family living in Argentina and I found some Merino Wool garments that are perfect for cold Patagonia's winters. They've also got lovely staff who were trying to communicate in Spanish with me: good laugh, good atmosphere.


Great shop.
Lots of different items at good prices.
Excellent service.


This was a good place for us to pick up souvenirs for our kids and grand kids. Staff was helpful in answering our question.


Before travelling overseas we shopped here for clothing for us and souvenirs to take with us. Very friendly staff. Enjoyed browsing in this spacious, well organized store.

Store was great. Very patient staff told me about Manuka Honey then showed me lots of other New Zealand produced products. Had multilingual staff who seemed very attentive to customers.


I enjoyed shopping and talking. All the staff were very friendly. Some of Japanese staff gave many infomation about New Zealand and Queenstown. They helped many!! There were many kinds of goods.


Beautiful shop with nice products, Highly recommended with different promotions, really help you save money! I can see Manuka honey is a very popular product, many people were asking about that honey. I also like the souvenirs there, nice quality, you have plenty of choice.


Wonderful service, good selection and decent prices. Bought some gifts for friends and selves. Convenient location in downtown Queenstown.


Had sensational service from Nikki (Nicola) the duty manager. Had very good knowledge of the products, was very friendly, helpful and made the experience of shopping for friends and family easy and pain free. Very grateful for the way she made us feel welcome and would recommend her to anyone wanting a memory from their Queenstown visit. A credit to your company.

This store has so many different gifts available! I was able to find some very cute gifts to take home, and was very pleased. It's a great one-stop shop for souvenirs, and the staff were also friendly and helpful.


A nice gift shop in town.. a good choice of gifts and something to fit every budget.. worth a look if your passing.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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