Aotea Gifts Queenstown - The Mall
Aotea Gifts - The Mall is located in the town’s main shopping centre, made up of retail, cafes and restaurants. The highly accessible, great location and boutique feel of the store makes it easy to shop for your New Zealand products, gifts and souvenirs.
Address
30 Ballarat St Queenstown 9300
Store Hours (Summer): 09:30 - 23:00, 7 days a week
Store Hours (Winter): 09:30 - 22:00, 7 days a week
Frequently Asked Questions about Aotea Gifts Queenstown - The Mall
Aotea Gifts offers a wide range of products, including skincare, Manuka honey, health supplements, wool clothing, jewellery, toys, and New Zealand-made gifts.
Yes, many of our products are proudly made in New Zealand, featuring local ingredients such as Manuka honey, lanolin, Rotorua mud, and natural botanicals. We also proudly support New Zealand-made products by local artisans.
Yes! You can shop online anytime at shop.aoteanz.com.
Yes, overseas visitors can enjoy duty-free (GST-free) shopping by shipping their purchases overseas.
Yes, absolutely. We can safely pack and ship your items to most international destinations.
We accept major international payment methods, including Visa, Mastercard, AMEX, UnionPay, Alipay, and WeChat Pay, as well as foreign currencies at most stores. (as of Dec 2025)
Traveller favourites include Manuka honey, lanolin skincare, merino wool clothing, Rotorua mud beauty products, and Paua shell jewellery.
Yes, we stock genuine UMF™ and MGO-certified Manuka honey from trusted New Zealand producers. Visit our store to taste and compare different Manuka honey brands and chat with our knowledgeable staff who can explain the differences and help you choose the right one.
Yes, please reach out to our staff for assistance in the store if you need any help.
Yes, our team includes multilingual staff who can assist visitors in languages such as Japanese, Chinese, and more.
If goods are faulty, we will meet our obligations under the Consumer Guarantees Act. We do not provide a refund if you have changed your mind about a purchase, so please choose carefully.
You can reach our friendly customer service team via the contact form on our website, and we’ll be happy to help!
